Invoice Maker Technical Support
Thank you for using Invoice Maker. If you need help with bills, customers, expenses, PDF sharing, CSV export, Pro purchase status, or other app features, please contact us by email.
Support email: kfkeyboard@163.com
We usually review support emails as soon as possible. Response time may vary depending on issue complexity and time zone.
What to Include
To help us understand and resolve your issue faster, please include the following information in your email:
- App name: Invoice Maker
- Your iPhone or iPad model
- Your iOS version
- The app version and build number, if available
- A clear description of the issue
- Steps to reproduce the issue, if possible
- Screenshots or screen recordings, if they help explain the problem
Purchase and Refund Help
Pro purchases, payments, refunds, and purchase restoration are handled by Apple through your Apple ID. If Pro status does not appear correctly in the app, please try Restore Purchases first. If you need a refund, please use Apple's official Report a Problem flow at reportaproblem.apple.com.
Privacy Reminder
Please do not send passwords, full payment card numbers, Apple ID passwords, or other sensitive credentials. If you need to share screenshots, you may hide customer names, phone numbers, addresses, or other private business information before sending them.
账单管家技术支持
感谢你使用账单管家。如果你在账单、客户、支出、PDF 分享、CSV 导出、Pro 购买状态或其他功能上需要帮助,可以通过邮件联系我们。
客服邮箱:kfkeyboard@163.com
我们会尽快查看技术支持邮件。具体回复时间可能会因问题复杂度和时区而有所不同。
联系时建议提供
为了更快定位问题,请在邮件中尽量备注以下信息:
- App 名称:账单管家
- 你的 iPhone 或 iPad 型号
- 你的 iOS 系统版本
- App 版本号和构建号,如能看到
- 问题的具体描述
- 复现步骤,如可以复现
- 有助于说明问题的截图或录屏
购买和退款帮助
Pro 购买、付款、退款和恢复购买由 Apple 通过你的 Apple ID 处理。如果 App 内 Pro 状态显示异常,请先尝试恢复购买。如果你需要申请退款,请通过 Apple 官方“报告问题”页面处理:reportaproblem.apple.com。
隐私提醒
请不要在邮件中发送密码、完整银行卡号、Apple ID 密码或其他敏感凭证。如果需要发送截图,你可以先隐藏客户姓名、电话、地址等业务隐私信息。